Thank you for booking with Moss Healthcare! We have a few friendly reminders: ** We are excited to welcome you to our newly renovated space! Please enter through the front door and check in with our front team.** - All new clients will receive intake and consent forms via email upon booking. We ask that you fill these out in full before coming in for your appointment.

  • As per our cancellation policies, we ask that you provide us with 2 business day’s notice if you would like to cancel or reschedule your appointment. No-shows and short notice cancellations will be charged a fee.

Our clinic is striving to be as accessible as possible. Our corridors are spacious, and our elevator can fit a large wheelchair, with one additional person. Our front doors are double, but not automatic.

PLEASE NOTE: Kathleen Gingras is not accepting new clients at this time, we will update our website once we start taking new clients on our waitlist.

INSURANCE: We are unable to direct bill for registered psychology for clients with Sun Life, for clients who are receiving treatment for osteopathy and mental health counselling depending on the insurance provider you are with, please ask if you would like to know if we can direct bill to your insurance. Once you have a receipt you will be able to submit online and typically get reimbursed about 2-3 business days

Canada Life is currently having staffing and connection issues which can result in delayed direct billing and slow communication to our office. We appreciate your patience.

Manual Osteopathic Therapy

- Please note that we are not able to direct bill for Manual Osteopathy -

Manual osteopathy is a form of alternative treatment that uses a gentle, hands on technique to balance the body's alignment (holistic approach). It works on the musculoskeletal system to reduce pain and inflammation.


Mental Health Counseling

- Amanda is currently taking new clients -

Clinical counselling can help you work through daily troubles, as well as deeper, more long term concerns for your mental health. Amanda offers one-on-one counselling sessions with adults (18+) who are experiencing depression, anxiety, low self-esteem, relationship and communication issues, stress and burnout.


Acupuncture

Acupuncture is one of the oldest practices of Traditional Chinese Medicine, originating in China as early as 100BCE. It can be used as an aid in many situations, including chronic pain, injury recover, fertility journeys, and states of mental unwellness. Carolyn also offers cupping, moxibustion, nutritional advice, and more.


Registered Massage Therapy

- Please note that our RMTs do not offer direct billing for ICBC -

Massage therapy can help with a wide range of conditions, from chronic pain to simply wanting to relax and de-stress. We aim to provide the best service possible at Moss Healthcare.


Registered Psychology

- Please note that Kathleen is not currently taking new clients -

Treatments For: Depression, Anxiety, Grief, Stress, OCD, PTSD, Adjustment, Family Relationships, Eating Disorders

Approaches: Cognitive Behavioral Therapy, Narrative Therapy, Client/Centered, Existential/Humanistic, Holistic

Clients Considerations:, Gay/Lesbian/Bisexual/Transgender, Aboriginal, Christian. Jewish, Muslim

Carolyn is a registered Traditional Chinese Medicine Acupuncturist who graduated from Eight Branches Academy of Eastern Medicine in Toronto and has been practicing since 2017. Additionally, she is a Certified Nutritional Practitioner and she earned her Bachelor of Science, majoring in biology while studying at Concordia University in Montreal. Plus, she is fully bilingual in English and French.

Carolyn is a motivated health care practitioner who aspires to make traditional medicine more accessible to the busy urban lifestyle. What sets her apart from other acupuncturists is her gentle, but effective approach to treating. In addition to acupuncture, Carolyn is trained in Tuina (Chinese massage), moxibustion, gua sha, cupping and nutritional advice. In her spare time you can find her cooking, hiking or spending time in her garden.

Carolyn is a registered Traditional Chinese Medicine Acupuncturist who graduated from Eight Branc... Read More

I work with adult (+18) clients and couples who are experiencing depression, anxiety, low self-esteem, relationship and communication issues, stress, burnout and life transitions. I draw from a variety of modalities including Cognitive Behavioural Therapy (CBT), Emotion Focused Therapy (EFT) and the Gottman Method to help individuals and couples understand themselves, how they show up in relationship and provide them tools to effectively navigate relationship issues and learn new skills. My objective is for clients to leave each session with renewed hope to see a path forward. I hold a Masters Degree in Counselling Psychology. I am a Professional Member of the Canadian Counselling and Psychotherapy Association possessing a Canadian Certified Counsellor (CCC) Designation as well as a Registered Clinical Counsellor (RCC) with the BC Association of Clinical Counsellors. Coverage may be possible with the following insurance companies depending on your plan: Pacific Blue Cross, Equitable Life, Greenshield, Johnston Group, Sun Life and Canada Life. Please book a free 15 minute consultation to see if we might be a good fit.

I work with adult (+18) clients and couples who are experiencing depression, anxiety, low self-e... Read More

Kathleen Gingras Registered Psychologist

In my work as a Psychologist, I am driven to support individuals and families who struggle to find balance with their mental health and emotional well being. I have been in counselling practice for over 7 years treating couples, families, adults, adolescents and children.

My focused work as a trained Marital and Family Psychologist offers an approach that encourages a broader view when examining the origin of problems and where they reside. Lasting change is ready to happen when we can work with all the pieces of the puzzle and learn to see how each piece interacts with one another to make the entire picture complete.

In addition to my years of practice as a Marital and Family Psychologist I am currently pursuing a specialization in Nutritional/Eating Psychology. This training facilitates work with people who struggle with the most common eating concerns – weight, body image, overeating, binge eating, digestion, fatigue, immunity, mood and more. Providing a refreshing holistic approach that works with the psychological aspects of eating helps get to the root of issues that are all too often experienced in our relationship with food and ourselves.

Treatments For:

Depression Anxiety Grief Stress OCD PTSD Adjustment Family Relationships Eating Disorders Approaches:

Cognitive Behavioral Therapy Narrative Therapy Client/Centered Existential/Humanistic Holistic Clients Considerations:

Gay/Lesbian/Bisexual/Transgender Aboriginal Christian Jewish Muslim Fees:

$200 per hour Extended Health Benefits

Kathleen Gingras Registered Psychologist In my work as a Psychologist, I am driven to support in... Read More

Chris graduated from the West Coast College of Massage Therapy (3,000 hour program) in December 2010. His treatments focus on a combination of deep tissue massage, muscle energy, cranial sacral, myofascial and trigger point release, enabling him to treat a wide variety of conditions with consistent healing results. He has clinical experience dealing with a range of neurological conditions and is knowledgeable in injury rehabilitation techniques.

Chris’ enduring commitment to help people and love for massage therapy grant him an ease and natural ability to allow clients to open up and help him achieve his goal to promote mind/body awareness, in addition to offering remedial exercise and homecare suggestions.

He has experience as a student clinic supervisor at WCCMT and focuses on lifelong learning and challenging himself - he has a strong interest in muscle fascia research and is currently completing his Bachelor of Health Science degree.

In his free time, Chris enjoys island life, outdoor recreation, and places a strong emphasis on physical fitness and work/life balance.

Chris graduated from the West Coast College of Massage Therapy (3,000 hour program) in December 2... Read More

Thiago Menon graduated as a Physiotherapist in 2004 in Brazil and later completed a 6 years program in Osteopathy at the Madrid School of Osteopathy. In 2018, he received his DO from IBO Brazilian Institute of Osteopathy. He had his own practice in Brazil where he had the opportunity to work with a wide range of patients of different ages and conditions. In 2017, he moved to Canada and worked in different locations in Richmond, Vancouver and Calgary.

He has taken a special interest in athletes, as he worked as an Osteopathic Practitioner at Volleyball Maringa of the Super League in Brazil. In Vancouver, he had the opportunity to work with the Women’s Canadian National Volleyball Team during the summer season in 2018 and also with professional ballet dancers.

With a strong background for treating low back pain, headaches, disc hernias, migraines, torticollis, reflux, gastritis, and pediatric/infant care, Thiago uses a wide variety of techniques and skills that allow him to treat with compassion and he enthusiastically commits to the health and well-being of his patients.

Thiago is an active member of Osteopathy BC (Society for the Promotion of Manual Practice Osteopathy). Osteopathy BC is member of both the Canadian Federation of Osteopaths (CFO) and the Osteopathic International Alliance (OIA).

Thiago Menon graduated as a Physiotherapist in 2004 in Brazil and later completed a 6 years progr... Read More

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Located at: 143 Moss Street , Victoria
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